Best Western Plus Carlton Plaza COVID-19 Updates

Dear Valued Guest,

Your health, welfare and safety are paramount to us. We are closely monitoring the guidance of the BC Centre for Disease Control (BCCDC) website: http://www.bccdc.ca/health-info/diseases-conditions/covid-19. our focus is to ensure we meet your needs while doing our part to keep you, our employees, and our communities safe.

Here are some highlights:

• We have enhanced techniques used to clean guest rooms after each stay.
• We have heightened sanitizing attention to high touch points in our guestrooms and common areas.
• We vigorously practice and promote social distancing at the hotel.

In addition, we are taking steps to ensure the welfare of our employees. This includes:

• If they are not feeling well or an immediate family is not feeling well, we ask that they stay home to avoid passing it to others.
• Keep their hands clean and wash their hands properly. We ask that they use hand sanitizer whenever possible.
• Regularly wiping down and sanitizing their workspace
• Maintain a healthy lifestyle (proper diet, sleep and exercise) to help keep their immune system strong.
• Importantly, if they have flu-like symptoms, they are advised to consult a doctor and seek medical care.
• Employees are required to record their internal body temperature before beginning work.

At this time, housekeeping service and single-use amenities are available on a request basis only. We will look forward to welcoming you to the Best Western Plus Carlton Plaza Hotel!

Sincerely,
Chris Watson
General Manager