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Contact Us

Let us know how we can help. Hearing from our members helps us to improve the services we provide to you, our most loyal guests.

We are available 24 hours a day, 7 days a week at the front desk.

Make A Reservation

Make A Reservation

Chris Watson – General Manager
Direct Line: (250)-413-2190
Email: chris@bestwesterncarlton.com

Manami Kamijo – Sales Manager
Direct Line: (250)-413-2193
Email: manami@bestwesterncarlton.com

If you’d like to make a reservation through Best Western you can call directly at 1-800-WESTERN (1-800-937-8376) or call our central reservations

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Directions

You will exit the ferry onto the Pat Bay Highway (Route 17S) going south.
Continue on highway for approximately 17 miles.
Turn right on Pandora St.
Turn left on Broad St
Turn left on Johnson St. The hotel is on your left.
Please park in the hotel zone while checking in. Our Valet Parking staff will then take care of parking your car for you.

Exit the airport and follow the road until you reach the intersection with Mount Newton Crossroad.
Turn left on to McTavish Rd and take the immediate exit to your right onto the Pat Bay Highway – Route 17 S.
Continue on highway for approximately 17 miles.
Turn right on Pandora St.
Turn left on Broad St
Turn left on Johnson St. The hotel is on your left.
Please park in the hotel zone while checking in. Our Valet Parking staff will then take care of parking your car for you.

Ferry rates, schedules, and bookings can be found at https://www.clippervacations.com/
You will exit the ferry onto Belleville Street, heading East (left).
Continue on Belleville Street for approximately 450 meters, until you reach Government Street.
Turn left on Government Street. Continue on Government Street for approximately 750 meters, until you reach Johnson Street.
Turn right on Johnson Street. Continue on Johnson Street for approximately 180 meters. Hotel will be on the left.